UX & AI PRODUCT DESIGNER

Simplifying complex systems for enterprise teams

Designing user experiences in finance & healthcare for 5.5M+ users

CASE STUDIES

Deeper dive on recent UX design work

Professional images to support the design work Jen Bishop does

Supercharging UX Workflows with AI

Accelerated the UX process with AI to redesign Chase’s fragmented Zelle fraud resolution into a clear, user-first flow.

Smiling Mind – Meditation App

A dynamic UX research report to empower the Smiling Mind team with insights and recommendations for refining their mobile meditation app

Optum – Fintech Solutions in Healthcare

Explore my UX process as part of the design team solutioning at the intersection of healthcare and fintech at Optum / UnitedHealth Group

Avocash – Financial Literacy App

Avocash is a mobile app which helps users understand their finances and promotes financial literacy with tips and bite-sized lessons

BLOG: FUTURE OF UX & AI

Exploring tools, challenges, patterns and shifts towards the future of UX.

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How I Rated a YouTube Transcript Generator with KomeAI - UX AI Toolbox

Can AI really cut hours of note-taking in UX research? I tested the KomeAI YouTube Transcript Generator to see if it could turn long user interviews into instant transcripts.

6 hours ago2 min read

Let AI Spot Edge Cases Before They Derail Your Sprint - Midgame Moves

Edge cases can derail even the best UX flows... usually at the worst possible time. Instead of waiting for QA or stakeholders to flag issues, you can use AI mid-sprint to brainstorm “what could go wrong” scenarios and pressure-test your designs. In this post, I’ll share how a simple chat prompt can help catch blockers early, sharpen flow logic, and build stakeholder trust.

7 days ago2 min read

How AI Turns Wireframes Into Kickoff-Ready Stories - Ready, Set, UX!

Wireframes are great for showing structure but they rarely tell the story. Learn how to pair wireframes with AI-generated storytelling scripts that bring the user journey to life, keep kickoffs human-centered, and save hours of prep time.

Aug 203 min read

ABOUT ME

I’m a UX & AI Product Designer with 10+ years of design experience simplifying complex systems in enterprise finance and healthcare. I focus on creating user-centered solutions that are both intuitive and scalable. From research synthesis to designing within enterprise systems and accelerating workflows with AI, my goal is to deliver clarity, consistency, and measurable impact. ✨

I'D LOVE TO HEAR FROM YOU!

Please reach out if you want to collab, connect, or to just say hello.

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