UX & AI PRODUCT DESIGNER

Simplifying complex systems & utilizing AI workflows in UX design for enterprise teams

Currently designing user experiences in finance & healthcare for 5.5M+ users

CASE STUDIES

Deeper dive on recent UX design work

Professional images to support the design work Jen Bishop does

Supercharging Fraud Case Tracking UX with AI-Accelerated Workflows

Accelerated the UX process with AI to redesign Chase’s fragmented Zelle fraud resolution into a clear, user-first flow.

Turning User Insights into Design Opportunities for a Meditation App

A 5-week UX research sprint with 28 university students revealed 5 key insights to improve meditation adoption and retention.

Designing Enterprise UX for Healthcare with AI Workflows

Using lean UX and AI workflows to transform complex healthcare finance systems into clear, user-centered experiences

Avocash – Financial Literacy App

Avocash is a mobile app which helps users understand their finances and promotes financial literacy with tips and bite-sized lessons

BLOG: FUTURE OF UX & AI

Exploring tools, challenges, patterns and shifts towards the future of UX.

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Pumpkin Patch Adventure: Every Path Leads to Pie

Heading to the pumpkin patch this fall? Whether you find the perfect pumpkin, settle for a smaller one, or can’t carry it at all—this playful flow chart proves every path leads to the same sweet ending: pumpkin pie.

2 days ago1 min read

Mentoring AI in Research - Part 1a: From Interviews to Insights

AI can’t replace real users but it can accelerate the early stages of UX research. In Part 1A of the Mentoring AI series, learn how to guide AI from raw interview transcripts to clustered insights. Discover how thoughtful prompting and design leadership turn AI into a research intern... speeding up synthesis while keeping human nuance at the center.

Oct 233 min read

How I Rated the Free Beta Howuku AI Heatmap - UX AI Toolbox

Tested the Howuku AI Heatmap for UX research. It’s fast and free for a quick checks, but many sites block analysis and the tool has stopped new sign-ups. A scrappy option, not a deep analytics solution.

Oct 162 min read

ABOUT ME

I’m a UX & AI Product Designer with 10+ years of design experience simplifying complex systems in enterprise finance and healthcare. I focus on creating user-centered solutions that are both intuitive and scalable. From research synthesis to designing within enterprise systems and accelerating workflows with AI, my goal is to deliver clarity, consistency, and measurable impact. ✨

I'D LOVE TO HEAR FROM YOU!

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